Return policy

LEGAL NOTICES / CONDITIONS OF SALE

If the products you have purchased from Chaussures POP are not totally suitable for you, we will grant returns within 15 days of receipt, provided that the following terms are respected:

• The item has not been worn.
• It is still in its original box.
• You have the invoice or receipt for the transaction.

In case the return would not meet these criteria, the product could be returned to you and the shipping costs could be charged to you.

HOW TO MAKE A RETURN

A MAGAZINE

Return the article to the store of your choice. Any item will be refunded online by the same method of payment of the purchase within 3 business days.

BY MAIL

If you return the package to the Pop Shoes warehouse, we will issue the refund upon receipt of the package, by the same payment method of the purchase. Please allow 5-10 business days for carrier shipping time and credit processing.

Returns are at your expense.

SHIP YOUR PACKAGE TO THE FOLLOWING ADDRESS:

** Purchases made in store cannot be returned by mail.

** Items supplied by Pop Shoes are new and guaranteed to be free from defects.

** If you are not fully satisfied with your purchase, Pop Shoes is committed to respecting its return policy above.